TERMS OF SALES

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These Terms of Sales apply to all sales made on the website www.arpiem.fr, subject to the special conditions indicated in the presentation of the products.

 

 

ARTICLE 1: Mandatory information

 

The website www.arpiem.fr is a service of REJOSTRU SAS, 84 Chemin de Landra 84210 PERNES LES FONTAINES, France.

 

 

ARTICLE 2: Essential characteristics of the products and services sold

 

The website www.arpiem.fr offers watches and possibly other personal accessories. The customer declares he has read and accepted the Terms of Sales prior to placing his order. The validation of the order is therefore valid for acceptance of the Terms of Sales.

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The description and photos of the products offered on www.arpiem.fr are intended to reflect the reality of the products. However, REJOSTRU SAS cannot guarantee that this information is exhaustive, up to date at the time of consultation, reliable and free of errors. In the event that a defect in the description of the product is established by the purchaser, the latter will be able to return the article under the conditions described in Article 10.

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ARTICLE 3: Price

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The prices of our products are indicated in euros. They are subject to change without notice.

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In the event of an order delivered to a country outside the EU, the customer is the importer of the products he buys. The customer is then solely responsible for declarations and payments of any customs duty or other tax that may be payable in his country.

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Delivery charges are not included in the price. The order form indicates the amount of the delivery costs before any order is placed.

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ARTICLE 4: Product availability

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In order to best meet the expectations of our customers, the availability of our products is regularly updated on our website.

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If you have ordered a product that is unavailable after the validation of your order, you will be informed immediately. We will cancel your purchase or replace it with a product of equivalent value if you choose. If the sum had already been debited, you will be immediately refunded.

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ARTICLE 5: Order

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The transfer of ownership of the ordered product only takes place upon full payment of your order.

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ARTICLE 6: Delivery

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We deliver our products in mainland France including Corsica and the French overseas departments and territories, in the EU and internationally. Delivery is made to the address indicated by the buyer. Delivery times are indicative. They can change due to different factors. In the event of a return of a product not delivered and not collected by the customer from the carrier, and the customer asserts his right to a refund, the actual costs associated with the delivery and return will be retained on the refund.

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ARTICLE 7: Terms of payment

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The payments accepted on the site are as follows:

< Paypal

< Bank card

Online payment is secure. Full payment for the products is requested when ordering.

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ARTICLE 8: Right of withdrawal

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In accordance with article L121-20 of the Consumer Code, you have a right of withdrawal to exercise within fourteen working days from receipt of the article. You do not have to justify reasons nor to pay penalties, apart from the cost of return. This right is extended to 30 days from the date of ordering for Arpiem brand watches ordered on the site www.arpiem.fr.

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To benefit from this right, reship the product within the period mentioned above. Within the same period, inform us of the exercise of your right of withdrawal by post to REJOSTRU SAS, 84 Chemin de Landra 84210 PERNES LES FONTAINES, France, or by email to hello@arpiem.fr .

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The goods must be returned to the previous address, the return costs being at your expense. Returns postage due by the recipient will not be accepted or paid for by REJOSTRU SAS

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In order for our returned product to be marketable again, you agree to return it to us in its original packaging (box), complete and in perfect condition. The refund will not be due if these two conditions are not met.

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ARTICLE 9: Guarantee and right of return of the product

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Any sale concluded via the site www.arpiem.fr is subject to the guarantee of conformity and the guarantee of hidden defects under the conditions provided for in article L211-4 of the Consumer Code, as well as articles 1641 to 1649 of the Civil Code. You are responsible for the cost of sending the product back. Returns by the recipient will not be accepted or paid for by REJOSTRU SAS.

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ARTICLE 10: Consumer complaints

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Any consumer complaint should be sent by post to the address mentioned below: REJOSTRU SAS, 84 Chemin de Landra 84210 PERNES LES FONTAINES, France, or by email to hello@arpiem.fr.

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ARTICLE 11: Liability

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In accordance with article 1147 of the Civil Code, we are legally liable to you in the event of non-fulfillment or improper fulfillment of the contract concluded. However, our contractual liability cannot be engaged in the situations mentioned below:

< Case of force majeure;

< Foreign fact which cannot be imputable to us;

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ARTICLE 13: Personal data

 

Some information relating to the customer will be transmitted to the seller (name, first name, address, postal code and telephone number) in order to enable the processing and delivery of the products ordered.

The commercial offers of the site will be sent to the customer by email if no opposition has been issued. The customer may at any time oppose commercial offers free of charge by logging into his personal space.

The site provides the customer with the collection and processing of personal information with respect for privacy in accordance with law n ° 78-17 of January 6, 1978 relating to computers, files and freedoms. The site is declared to the CNIL.

By virtue of articles 39 and 40 of the law dated January 6, 1978, the customer has the right to access, rectify, delete and oppose his personal data. The customer exercises this right via:

< his personal space

< by email to hello@arpiem.fr

< by post to REJOSTRU SAS, 84 Chemin de Landra 84210 PERNES LES FONTAINES, France

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ARTICLE 14: Competent jurisdiction and applicable law

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In the event of a dispute between the consumer customer and our company, the applicable law is French law. The French courts have sole competence to settle the dispute.